Transforming Oral Health Care
Our vision is to transform the industry for patients, doctors, and clinical teams. It is a vision that we have centered on our primary value of “patients first.” Our organization takes the best aspects of a traditional private dental practice that puts patient oral health first and combines this with the support provided by a group practice. How do we do it? We we advocate a mindset of excellence and a culture driven by our mission of Ultimate Service, Superior Performance, and Positive Impact to the practices and teams who become our partners.
Smiles Services and Smiles Services have emerged at the right time in the evolution of dentistry. Right now, there is unprecedented consolidation (or acquisition of traditional dental practices into groups); this activity will continue to increase during the next several years as dentistry follows the same footsteps as medicine. We exist to ensure this transition is more successful than it has been for dentists, dental teams, and patients.
In the coming years, the majority of dentists will be associated with a group practice rather than a solo dental practice. Smiles Services and Smiles Services were created to be different through our vision and mission. Many of the existing large dental groups struggle to put patients first, before the organization. We are a leader in Transforming Oral Health Care and developing the future of this revolution for the better.
Ultimate Service. Superior Performance. Positive Impact.
To align with our Mission Statement, we strive to provide the following to every patient:
A Positive Experience
Building a foundation of trust by treating our patients as unique individuals is vital to our success. We understand how uneasy some patients may feel about their dental visits, and how we can make a difference in providing a relaxing and positive experience.
Our entire team is dedicated to providing excellent, personalized care and service to make patient visits as comfortable and pleasant as possible.
High Standards in Professional Dental Care
The Smiles Dental teams love what they do, and it shows. Our exceptional dental professionals not only treat each patient’s dental needs with the best customer service and care, but they also build personal relationships along the way. Many patients have commented that the Smiles Services offices feel like family, a place where they are greeted warmly and treated fairly. We have been voted one of the community’s Best Dentists by local newspapers in several markets, some multiple years in a row. In fact, one of our offices has been voted as Best Dentist for 14 years running!
Our high standards of excellence in personalized dental care enable us to provide the quality dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve optimal dental health for our patients.
Professional Dental Training & Expertise
As dental health professionals, we want patients to be confident knowing that we are a team of highly trained and skilled clinicians. To give patients the best possible service and results, we are committed to continuing dental education and learning.
Our team members regularly attend dental lectures, meetings, and dental conventions to stay informed of new techniques, the latest products, and the newest equipment that a modern dental office can utilize to provide state-of-the-art dental care. Also, being members of various professional dental associations helps us to stay abreast of the changes and recommendations for our profession. Our Chief Dental Officer leads the way in scoping out the right training for our doctors to ensure they are mentored and given the opportunity to provide the very best dentistry available. We also offer Smiles-sponsored study clubs and CE courses, helping our doctors and teams meet and exceed the minimum number of hours required for licensure.
Continual Education & Prevention
As a practice, we are true believers that preventive care and education are the keys to optimal dental health. We strive to provide “dental health care” as opposed to “disease care.” That’s why we focus on thorough exams – checking the overall health of our patient’s teeth and gums, performing oral cancer exams, and taking X-rays when necessary. Not only are we focused on the beauty of our patients’ smiles, but we’re also concerned about their health.
Uncompromising Commitment to Safety
Your safety in our offices is also very important to us. To protect our patients and ourselves, we set the industry standard for infection control, sterilization, and cross-contamination processes using standards recommended by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC).